Real Customer Service Still Exists
Just have to mention this out here as it gives me faith that somebody still does care about their customers. Really. Yesterday I left my bike in the parking lot at Mid America Harley Davidson in Columbia, Missouri, so I could run around in my truck and take care of about a hundred stupid "pick this up, move this here" things. Of course, got hung up at every turn.
One of the guys from the dealership calls as they are closing and says they are worried about leaving the bike out. I say I'm on the way, but still manage to run late (tough life picking up guns and other toys...). I get to the dealer finally and no bike in the parking lot. It was there, though. Sitting inside the service entrance on a forklift! [I have seen Harleys moved with a forklift more than once, unfortunately I don't usually have a forklift and have to roll the big heavy things.]
That is real customer service. Where else would somebody make sure your (whatever toy) was safe? Thanks to everybody at Mid America HD. You all rock. See ya later today.
One of the guys from the dealership calls as they are closing and says they are worried about leaving the bike out. I say I'm on the way, but still manage to run late (tough life picking up guns and other toys...). I get to the dealer finally and no bike in the parking lot. It was there, though. Sitting inside the service entrance on a forklift! [I have seen Harleys moved with a forklift more than once, unfortunately I don't usually have a forklift and have to roll the big heavy things.]
That is real customer service. Where else would somebody make sure your (whatever toy) was safe? Thanks to everybody at Mid America HD. You all rock. See ya later today.
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